FAQs

Welcome Home Care has no hidden costs to our service.

All service charges are discussed beforehand during our assessment and based on your specific service requirements.

The only examples of additional costs would be personal costs incurred by our staff. These particular situations would include a parking charge at a hospital or any other appointments, mileage incurred for appointments or errands we run for you.

Call us at 905.640.2950 for more information.

Our services are very flexible and can be changed with prior notice.

Welcome Home Care needs to know of any changes required a week or two in advance to make the appropriate adjustments. We aim to serve as effectively as possible, and your needs and schedule come first.

At Welcome Home Care, we choose the best caregiver for you based on your needs.

However, if you are not satisfied with your caregiver or there is a personality clash, we will do whatever is necessary to ensure you are comfortable in your home or place of residence and completely satisfied with our services.

The costs involved in caring for two seniors simultaneously depend on each individual’s needs and the needed services. We will discuss the options and requirements during the initial home visit.

Call us at 905.640.2950 for more information.

Welcome Home Care’s service prices depend on the types of services required and the frequency needed. We are sure that you will see that our pricing structure is very reasonable. When our team comes out for a visit and conducts your free personal assessment interview, we will discuss the cost of your particular service requirements.

With the high costs of a nursing home or assisted living facility charges, the average expense to our clients for in-home services is minimal in comparison. Home Care is the most flexible and highest-value form of personalized elderly care available.

Call us at 905.640.2950 for more information.

NO, our staff at Welcome Home Care is willing to go wherever you need our care within our area of service.

We care for seniors in hospitals, nursing homes, rehabilitation centers or anywhere else they are residing.

You can expect a compassionate and professional representative to come and meet with you. Our in-home interviews are at no charge and with no obligation.

During the meeting, we will decide together how best to meet your individual needs. This involves deciding what services will be required, from personal grooming to cleaning and making meals etc.

We will also help you determine whether or not you need a PSW (Personal Support Worker or a Companion.

With this information, we can design a highly personalized, flexible and effective care plan. We can assure you that when the meeting is over, you will feel good about the help our services can provide to you and your loved one.

Call us for a no-obligation assessment at 905.640.2950

Should your caregiver be sick, we will have a replacement come and care for you.

Welcome Home Care has several care providers ready to cover these situations, and they all strive to meet and exceed your expectations.

The fundamental difference between PSWs (Personal Support Workers) and Companion Caregivers is that a PSW requires formal training, unlike a Companion Caregiver. Here is a little more detail:

A PSW has gone to school to be trained and receive their professional certification. They are highly trained individuals taught how to groom, deal with incontinence, transfer and position clients and provide several other services properly and professionally.

A Companion is comfortable performing everyday tasks and providing assistance when needed. One of our basic needs as humans is social interaction and companionship. When you can no longer do things for yourself, such as laundry, cleaning, preparing meals, running errands, and more, this is where we step in.

Almost every family has to face this question at some point. The right time for home care can be when a senior needs help to recover from a short-term health problem or when they are suffering from a long-term chronic health problem.

• bathing
• eating
• dressing
• toileting
• ambulation (mobility & walking)
• continence

A person’s ability to perform these tasks determines what home care services they require to help them stay as independent as possible.